Note: please read the following terms carefully before you browse the Magewell website. Once you continue to browse or use the Magewell website, you are deemed to agree and accept these terms. If you do not agree these terms, please stop browsing or using the Magewell website.
Your private information is very important to Magewell. This privacy statement indicates the information principles of Magewell website, including what kind of information is collected and traced, how to use such information and with whom it will be shared.
Usually, you can visit this website by internet without telling us who you are, and you do not need to provide any personal information. However, we or our partners may ask you to provide information sometimes.
You can decide to provide your personal information in any situation. For example: you may need to provide us with information (such as your name, address or email address) so we can contact you easily, deal with your orders or send you subscription information. You may buy products from us by providing us with your credit card information, or describe the education you have received and your working experience (it is related to the open position you expect from Magewell). Before we collect information from you, we hope we can let you know how we use your information; we will fully respect your willingness if you do not hope we use your information for further contact (except for contact due to your request). If you provide other’s personal information (like your spouse or your colleagues), we will assume you have already been authorized by them.
The following paragraphs will describe in details how Magewell use your personal information and with whom it will share. Based on types of Magewell website you visit, one or more paragraphs may be applied. For example: if you order products from Magewell website, your information will be processed in the way which is described in “Realize Your Order Request” and “Market Promotion”.
If you wish to get something from Magewell website (for example: products or service, calls or detailed promotion material), we will use information provided by you to realize your request. In order to help us to achieve the work, we may share your information with others who are related. For example: other related departments of Magewell, Magewell’s partners, financial agencies, transport companies, post office or governmental department (such as custom). Besides, we will contact you to get to know customers’ feedback or to make a market research.
The information you provided to Magewell by Magewell website may be used by Magewell or any selected third party for the purpose of market promotion. Before using the information, we will ask you for confirmation whether you agree your information is used in such way.
About position application or inquiry, you need to provide your information (resume) wherever the advertisement is posted on Magewell website or other places. Regarding the recruitment, we may ask you for your personal information. We will use such information within all the related departments of Magewell. Unless you ask us not to do that, we will save such information for future use.
If you join Magewell forum or chat room, you shall know the information you provide will be known by those who visit the forum or chat room (may be the internal staff or external personnel of Magewell). Please note that personal forum and chat room may have other standards and requirements. Every member of the forum or chat room can only represent her/his own opinion and does not represent Magewell’s opinion.
We may share your personal information within Magewell and forward it to the countries or regions where we have started the business. In some countries or regions, they may not have strict laws to protect your information. In these countries or regions, we will still process your information based on content describe in this standard.
We hope to secure your personal information and ensure its quality. We will adopt some proper actions and methods (for example: adopt the technology of encryption when transmitting some sensitive information) to help us secure your information and ensure its quality.
Sometimes, we may use information from other sources to supplement the information you provide by Magewell website, for example, to ensure your address is valid or whether the other business is available. This will help us ensure the accuracy of the collected information and help us provide better service.
Sometimes we collect some anonymous information from visitors of this website, and it will help us to provide better customer service. For example, we trace zones which are visited, and evaluate the visiting frequency of Magewell website. However, the method we adopt still keeps the information anonymous. Sometimes the information will also be called “data of click”. Magewell or other agencies on behalf of Magewell will use the data to analysis the development tendency and statistical figures in order to help us provide better customer service.
Meanwhile, when we collect your information, we will sample some information anonymously, and use them together with other anonymous information (such as data of click). Anonymous information of this kind can only be used and analyzed together with other anonymous information, and it will help us understand customers’ visiting tendency and models. In some specific information level, such information will not be detected. If you do not hope that details of your deals are used in this way, you can decline Cookie.
We collect the above information by various kinds of technology (including technology called “Cookie”). A cookie is a piece of text that sends from the Web site to your browser, and can be saved as an anonymous label in the computer, which is used to label your computer instead of you. When you browse the website once again, some pages of Magewell website will use Cookie (sent by Magewell or a third party provider) or other technologies to provide you with better service. You can set your browser so it will inform you before it receives Cookie and asks for your permission as whether to receive it or not. You can also choose to stop Cookies when you set your browser. However, if you do that, some Web sites may not function well.
Some web deals may require you to call us or us to call you back. Please be aware that it is the regular operation model of Magewell. In these circumstances, such calls will be recorded for purposes of staff training or quality warrant.
Sometimes we will provide personalized and customized Web site for some visitors. If you visit some site, and may find this site is customized based on products/service you may be interested. It is done based on your previous communication with Magewell and information you provide to us. When you visit the Web site, we will collect information about your visiting in order to modify the site to provide information based on your interests. Such customized Web site invitation will usually be provided to you by personalized URL or Web registration notice or when you login some website.
If you choose to visit some website, it implies that you have agreed that Magewell can collect your visiting information and connect it with your other Magewell related information. If you do not hope that your information will be used in this way, you cannot accept the visiting invitation of these sites.
Please understand, in some circumstances, according to jurisdiction and other governmental summon, authorization/approval, search warrant/statute may ask for disclosure of personal information.
There are other available products and service that can help you control your personal information when you browse the Web. Read more about related tools of privacy, please click: http://www.privacyalliance.org/resources/rulesntools.shtml. Please note Magewell has not formally evaluated these tools.
If you have problems with this statement, you can send emails to Magewell coordinator. The email address is [email protected]
If you have problems in how Magewell processes your information or you hope you can get a copy of specific information you provide to Magewell, or you realize you have provided incorrect information to us and hope to correct it, you can contact us by the following email address: [email protected] However, before Magewell provides any information or correct any incorrect information, we may need to verify your identity and ask your provide other detailed information to help us response to your inquiry. We will try to reply to you within a proper time.